Prohibits discrimination against people with disabilities in several areas, including employment, transportation, public accommodations, communications and access to state and local government’ programs and services.

“It is important to ask for the ADA accommodations that you need.”

Assisted living is a residence for older people or people with disabilities who require help with some of the routines of daily living as well as access to medical care when needed.

“He currently suffers from dementia, and is housed in an assisted living facility.”

Someone who supports a group other than one’s own (in terms of multiple identities such as race, gender, age, ethnicity, sexual orientation, religion, etc.). An ally acknowledges oppression and actively commits to reducing their own complicity, investing in strengthening their own knowledge and awareness of oppression.

Home of the Life adjustment program.

“Bacon Campus is quite large”

Brain Injury Services assist individuals and families who have experienced the devastating effects of brain injury.

“The Life Adjustment Program provides BIS.”

Coaching involves the belief that the individual has the answers to their own problems within them. Fundamentally, the coach is helping the individual to improve their own performance.

“That sounds like an area where I can offer some coaching.” 

A term used to describe programs and policies that encourage representation and participation of diverse groups of people, including people of different genders, races and ethnicities, abilities and disabilities, religions, cultures, ages, and sexual orientations and people with diverse backgrounds, experiences, and skills and expertise.

“As Inclusivity is one of Hilltops core values, EDI is very important to us.”

Provides continuation of pay for employees who are unable to work due to hospitalization or extended illness and/or to care for immediate family (spouse and children) whose illness requires his/her/their assistance.

“You can use your EIB while out for your knee surgery.”

A filter is something that can delete, distort, or generalize the message we’re trying to share.

“Have you checked your filter regarding this issue?”

The Family and Medical Leave Act (FMLA) entitles eligible employees of covered employers to take unpaid, job-protected leave for specified family and medical reasons.

“You may qualify for FMLA.”

Family resource centers are community-based or school-based, flexible, family-focused, and culturally sensitive hubs of support and resources that provide programs and targeted services based on the needs and interests of families.

“That service is housed at the FRC.”

 A report prepared by the employer, or other parties, that describes the events and injuries.

“Let’s fill out a FROI.”

Effective January 1, 2022, all Colorado employers are required to provide employees with accrued General Paid Sick Leave (PSL) and Public Health Emergency Leave (PHEL) per the Colorado Healthy Families & Workplaces Act (HFWA). 

“Their time away is protected under HFWA.”

A Hilltop Employee

“You are a Hilltopper.”

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge.

“We are required to take HIPAA training annually .”

Refers to “The Ladder of Inference” Course offered by HilltopU. The Ladder of Inference describes the thinking process that we go through, usually without realizing it, to get from a fact to a decision or action. 

“You seem to be at the top of your ladder.”

Hilltop’s Residential Brain Injury Services (also known as the Life Adjustment Program or LAP) has been offering residential services for adults that are survivors of brain injury since 1985! Located on Hilltop’s Bacon Campus, our unique Supported Living Program supports each person with a comprehensive care plan that identifies not only their physical support needs, but also their emotional and social needs. Our person centered approach empowers people to define their quality of life.

“LAP is Hilltop’s Residential program for adults with traumatic brain injuries.”

Learning and development is a systematic process to enhance an employee’s skills, knowledge, and competency, resulting in better performance in a work setting.

“HilltopU is your LnD hub.”

We use the monkey-on-the-back metaphor to examine how subordinate-imposed time comes into being and what the superior can do to help.

“Is that truly your monkey?”

Managers set performance expectations, and provide the coaching needed to help an employee get there. The 1:1 meeting is the main place to facilitate this conversation.

“What topics are on the agenda for our 1:1?”

PCR means polymerase chain reaction. It’s a test to detect genetic material from a specific organism, such as a virus. These tests are sent to a State Lab and results are typically delivered in 48-72 hours.

“Point of care“ testing (POCT), also known as bedside testing, involves any type of diagnostic test that isn’t done in the laboratory. These are also known as rapid testing.

The PSW is home to Maintenance, Environmental Services, Transportation Services, and Landscaping Services

Paid time off; personal time off- a block of hours that combines all of an employee’s paid sick days, personal days, and vacation time.

Hilltops Services for Seniors- Independent and assisted living options, dementia and Alzheimer’s care, and more. Includes Commons, Cottages, Fountains, and Senior Daybreak programs

“SLO is Hilltops Residential program for seniors.”

A potentially serious infectious disease that mainly affects the lungs. The bacteria that cause tuberculosis are spread from person to person through tiny droplets released into the air via coughs and sneezes.

“TB is a serious illness, but it can be cured.”

Duties and/or expectations that you feel accountable or responsible for. These indicate boundaries that you have set for yourself.

“That doesn’t seem like your Ten Acres.”

VPN stands for “virtual private network” — a service that helps you stay private online.  A VPN establishes a secure, encrypted connection between your computer and the internet, providing a private tunnel for your data and communications while you use public networks.

“You can log in once the VPN connection has been established.”

Managers set performance expectations, and provide the coaching needed to help an employee get there. The 1:1 meeting is the main place to facilitate this conversation.

“What topics are on the agenda for our 1:1?”