“Merrin has been a Hilltopper since 2017, and they have consistently exemplified the highest standards of compassion and dedication. I’ve had the opportunity to work with them at both the Commons and Fountains, and they have always been reliable, honest, and kind.

What sets Merrin apart is their unwavering commitment to resident satisfaction. Beyond simply completing work tasks, they strive to make each day better for the residents. By engaging in meaningful conversations and creating relationships, Merrin ensures each person they interact with feels seen, heard, and valued.

Working the morning shift, we get a lot of last-minute call offs that are hard to cover. A few times, Merrin has ended up alone for the start of their shift and always ensures the residents’ needs are met and they are happy. Any time a resident is needing something, they are always sure to check in with them and ensure they get what they needed. Merrin is a team player and always makes sure that their team is supported too. They actively help other sections; greeting residents, bussing tables, and helping take order if needed. Merrin has been one of our most reliable employees and we hope to continue to see their growth.

Merrin is a great example of demonstrating their courage and integrity. They actively contribute to our community, bringing new ideas and providing honest feedback to leadership, even when it may challenge the status quo.

Having worked at the Fountains so long, Merrin has had many opportunities to grow. Whether seeking out training or new ways to contribute, they are driven to learn & evolve.

Moreover, they are also one of our most reliable employees! Staffing the morning shift can be challenging, especially when having unexpected absences, yet Merrin is here every day with a positive attitude, ready to support the team through any obstacles.

Overall, Merrin leads by example and supports their team in whatever way they can. Their contributions have made a lasting impact on our community, and they are a true champion of our mission; I’m honored to nominate them for this recognition.”